reapp EV Charge

Privacy Policy

1. Introduction

This Privacy Policy describes how the reapp EV Charge, a brand owned by AB Circle Japan Limited (the "Company") collects, uses and discloses your personal information and personal data obtained through your use of our reapp EV Charge application and EV charging services (the "Services") for the purposes stated below.

2. Definitions

“Personal Information” refers to any personally identifiable information about an individual, such as name, mailing address, date of birth, company affiliation (if any), email address, telephone number, fax number, and information about the internet access device that you use to access our Services. It also includes information of individual identification code (Article 2, Paragraph 2 of the APPI).

“Personal data” refers to any personal information that constitutes a personal information database. (Article 16, Paragraph 1 of the APPI).

3. Compliance with Applicable Laws and Regulations

This Privacy Policy complies with Japan’s Act on the Protection of Personal Information ("APPI") and the guidelines of the Personal Information Protection Commission ("PPC").

4. Collection and Use of Personal Information

The Company uses your personal information and personal data for specific and intended purposes. The Company collects only for data that is adequate, relevant, and not excessive for those purposes.

If an individual contract or written document is used to collect your personal information, the purpose of use will be clearly stated in advance.

5. Information We Collect

Personal data such as name, email address, password, phone number, date of birth and address, etc.
Usage data related to charging sessions and interactions with our application.
Payment and purchase data such as name, date of birth, payment method, card type, mobile phone number, purchase details and payment history.

6. Purpose of Collection and Usage

To process payments and provide charging Services and products
To set up and personalize an account for you
To manage membership of our service
To provide up-to-date information regarding our Services
To conduct research and surveys regarding our Services
To evaluate and develop new features, technologies, and improvements to our Services
To conduct business planning, reporting, and forecasting
To respond to your inquiries
To diagnose, troubleshoot, and fix issues with our Services
To prevent and address unauthorized use of our Services

We may use your personal information within the scope of these purposes.

7. Provision of Personal Data to Third Parties

We do not share your personal information with third parties unless it is necessary to provide our Services or comply with legal obligations.
The Company may outsource all or part of the handling of personal data to third parties such as payment gateway providers and technology partners, but only to the extent necessary to fulfill the intended purposes.

8. Data Retention

We keep your personal data only for as long as necessary to provide our Services and fulfil the purposes for which it was collected or as required by law.

9. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, be aware that no system is ever completely secure.

To protect your user account, we encourage you to:

Use a strong password which you only use for your reapp EV Charge account
Never share your password with anyone
Limit access to your mobile phone, computer and browser
Log out once you have finished using our Services on a shared device
Review our account protection guidelines

10. Ensuring Proper Handling of Personal Information

We comply with the APPI in collecting, handling, and using personal data. This includes collecting data only for legitimate purposes directly related to our Services and ensuring that the data collected is necessary and not excessive.

11. Request for Disclosure of Personal Information

You have the right to request access to, correction of, or deletion of your personal information.
To exercise these rights, please contact us at[email protected]

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on our website.

13. Contact Information

For any questions or concerns, please contact us at [email protected]

Effective Date: 26 April 2025